Reference

Privacy Policy for Your lobster4d Account

Our Privacy Policy explains what data we collect when you open a lobster4d account, use the mobile lobby, or check wallet status through DANA, OVO, GoPay and QRIS.

Account dataWallet recordsDevice securityPrivacy requests
lobster4d Privacy Policy for Your lobster4d Account
PRIVACY HELP DESK

Get Help With a Data Request

A clear support path helps you act on this Privacy Policy without guessing which team to contact.

Account access If you cannot sign in or complete phone verification, contact our account support route…
Wallet records For a privacy question involving DANA, OVO, GoPay, QRIS, bank transfer or virtual account…
Correction requests When your name, phone detail or account record needs correction, tell us what appears…
DATA CONTROL CHECKS

What We Do With Account Data

The practical side of our Privacy Policy is visible in ordinary account steps: phone verification before account access, device checks during sign-in and payment references attached to wallet…

Collection

We may collect your account identifier, phone detail, sign-in events, device signals, support messages and payment references.

Cookies

Browser cookies and related storage can preserve a sign-in session, remember basic preferences and help us detect technical errors.

Account security

We use phone verification, sign-in records and device signals to help identify unusual account access.

Payment references

A DANA, OVO, GoPay, QRIS, bank transfer or virtual account reference can help match a wallet event with your account.

Retention

We keep account and transaction records for the period needed to operate the service, address disputes, protect account security and…

Your requests

You can ask what personal data we hold, request a correction, ask about deletion where available, or question a use…

Privacy Policy Answers for Indonesia

These Privacy Policy answers address the account and wallet questions you are most likely to ask before using lobster4d from Indonesia. We keep the explanations tied to real steps such as phone verification, mobile sign-in, payment references and support contact. Where a request depends on a legal requirement or location rule, we explain that context rather than treating every account situation as identical.

It covers personal data connected with your account, phone verification, sign-in activity, device signals, support messages, cookies and payment references. It explains why we use those details for access, security, wallet status checks, support and applicable legal duties.

We may collect your account identifier, phone detail, device and sign-in information, support correspondence and transaction references from DANA, OVO, GoPay, QRIS, bank transfer or virtual account activity. We collect details needed for account operation and security.

Phone verification helps us connect account access with the person who opened the account and reduce mistaken or unauthorised changes. Before discussing private records or changing account details, we may ask you to complete an ownership check.

We use DANA and QRIS references to match a wallet event with your account, check a payment status and answer a support request. We may also handle OVO, GoPay, bank transfer and virtual account references for the same operational purpose.

Yes. Contact our support route with the account detail, explain which information is incorrect and provide the proposed correction. We may verify ownership before changing the record, so another person cannot edit your account using only a public detail.

You can ask us whether deletion is available for a particular record. We first identify the data and consider account security, dispute handling, transaction history and applicable legal duties. Some records may need to remain for those reasons.

Yes. Access and eligibility depends on local law, including the rules that apply where you are located. Our Privacy Policy explains data handling, but it does not change local requirements. If you need clarification, contact support before opening or using an account.